Broken Spring Replacement
Customer Issue: Ms. Buchanan grew very worried when she noticed her garage door opening crookedly, and contacted us.
Our Solution: We determined that one of Ms. Buchanan’s extension garage door springs had broken, and thus had been causing the crookedness of the door. After securing the door into place, our team let the tension go to access and remove the broken spring. We installed a new one and readjusted the tension, as well as checked the balance to assure the door would hang properly and straight, rather than at an angle.
Customer Issue: Ms. Sharp discovered that somehow one of the panels of her garage door had been broken, and required a quick replacement from our team.
Our Solution: A brand-new panel of the corresponding correct size, style, and color was found right away so that there would be no noticeable difference between the old and new one. The garage door was then taken down in order to unscrew and remove the damaged panel and install the new one.
Customer Issue: Mr. Potter’s opener was past its recommended service life, and getting slower and louder all the time.
Our Solution: As noise was the customer’s biggest concern besides reliability, and his door was on the heavier side, the team recommended the Chamberlain B730 2/3HP belt drive opener. With his approval, the team had the new opener installed, calibrated, and fully tested.
Garage Door Troubleshooting
Customer Issue: Faulty wiring causing the door to reverse.
Our Solution: After we inspected the door, we realized the cause of the problem lay in faulty sensor wiring. As soon as we reconnected the wires between safety sensors and the motor unit, the door went back to its usual self.
New Garage Door Installation
Customer Issue: Old, worn and chipped door – wanted to choose a new model.
Our Solution: We went through a number of options with our customer and installed the one she chose - a wonderful steel door from the Clopay ClassicTM collection. Then, we fine-tuned the system and made sure it was safe.
Customer Issue: Door wouldn’t open without getting stuck.
Our Solution: We thoroughly inspected the system, and decided to replace the existing tracks with a new pair. Since rollers were showing signs of wear, we replaced them as well. Not only did the door started working perfectly again, but it was also much quieter.